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---
title: Backoffice AI Agent 구축기 — RAG+MCP 기반 플레이스AI 특화 지식 검색 시스템
description: Naver Place AI Platform (PAIP) interns built a backoffice AI agent combining RAG and MCP to solve internal knowledge fragmentation across Confluence, GitHub,...
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og:description: Naver Place AI Platform (PAIP) interns built a backoffice AI agent combining RAG and MCP to solve internal knowledge fragmentation across Confluence, GitHub,...
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> ## Documentation Index
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# Backoffice AI Agent 구축기 — RAG+MCP 기반 플레이스AI 특화 지식 검색 시스템

**[Korean Devs](https://daily.dev/sources/koreandevs)** · [@seyoungcho](https://daily.dev/seyoungcho) · 0 upvotes · 0 comments

## Summary

Naver Place AI Platform (PAIP) interns built a backoffice AI agent combining RAG and MCP to solve internal knowledge fragmentation across Confluence, GitHub, and external technical docs. The system uses a hybrid search pipeline (Dense + BM25 Sparse via Milvus, fused with RRF) followed by an LLM-based reranker, all exposed as MCP tools callable from Cursor or Dify. A Smart Search pre-retrieval layer normalizes queries—handling relative time expressions, author name variants, and document type filtering—before executing hybrid retrieval. Compared to a lexical search MCP baseline in an A/B test with onboarding scenarios, the new system achieved 2× response satisfaction, 1.4× faster responses, 66% fewer tokens, and 49% fewer tool calls.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://medium.com/naver-place-dev/backoffice-ai-agent-%EA%B5%AC%EC%B6%95%EA%B8%B0-rag-mcp-%EA%B8%B0%EB%B0%98-%ED%94%8C%EB%A0%88%EC%9D%B4%EC%8A%A4ai-%ED%8A%B9%ED%99%94-%EC%A7%80%EC%8B%9D-%EA%B2%80%EC%83%89-%EC%8B%9C%EC%8A%A4%ED%85%9C-9a66b4afa1aa>

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---

Tags: [#llm](https://daily.dev/tags/llm), [#rag](https://daily.dev/tags/rag), [#mcp](https://daily.dev/tags/mcp)

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