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# Absa is moving cash out of its branches

**[TechCentral](https://daily.dev/sources/techcentral)** · 3 min read · 0 upvotes · 0 comments

## Summary

Absa is reducing over-the-counter cash services across its South African branches, keeping teller cash only at selected locations as it shifts customers toward ATMs, self-service devices, and smaller sales-and-service outlets. The bank reports more than 90% of retail customers now handle routine transactions via self-service channels, with cash volumes across branches and ATMs down 30% since 2020. Its traditional full-service branches fell 18% to 359, while sales-and-service outlets grew from 122 to 215 since mid-2025. Absa is also developing an agency banking model letting customers withdraw and deposit cash at local businesses, particularly in townships and rural areas.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://techcentral.co.za/absa-branches-cash-self-service/286746>

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Tags: [#fintech](https://daily.dev/tags/fintech), [#banking](https://daily.dev/tags/banking)

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