---
title: "Accelerate Incident Resolution with PagerDuty and AWS DevOps Agent"
url: https://daily.dev/posts/accelerate-incident-resolution-with-pagerduty-and-aws-devops-agent-dyf2aojvo
source_url: https://aws.amazon.com/blogs/devops/accelerate-incident-resolution-with-pagerduty-and-aws-devops-agent
type: article
source: "AWS"
published: 2026-08-06T10:37:15.881Z
updated: 2026-08-06T10:38:24.177Z
tags: ["infrastructure", "mcp"]
reading_time: 16
upvotes: 0
comments: 0
language: en
---

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# Accelerate Incident Resolution with PagerDuty and AWS DevOps Agent

**[AWS](https://daily.dev/sources/aws)** · 16 min read · 0 upvotes · 0 comments

## Summary

AWS DevOps Agent now integrates natively with PagerDuty via OAuth 2.0, enabling automated incident investigations to begin the moment a PagerDuty alert fires. When an incident triggers, the agent correlates CloudWatch metrics, CloudTrail logs, deployment history from GitHub/GitLab, and third-party telemetry (Datadog, Dynatrace, New Relic, Splunk) to produce root cause analysis and mitigation plans — posting findings directly back to the PagerDuty incident record. An optional PagerDuty MCP Server integration lets the agent also query historical incident data and resolution patterns. Setup involves registering PagerDuty as a Capability Provider at the AWS account level, attaching it to an Agent Space, and optionally configuring the MCP server and a custom skill for richer context during investigations.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://aws.amazon.com/blogs/devops/accelerate-incident-resolution-with-pagerduty-and-aws-devops-agent>

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Tags: [#infrastructure](https://daily.dev/tags/infrastructure), [#mcp](https://daily.dev/tags/mcp)

[View this post on daily.dev](https://daily.dev/posts/accelerate-incident-resolution-with-pagerduty-and-aws-devops-agent-dyf2aojvo)