Achieving success with AI
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Microsoft's Chief Commercial Officer Judson Althoff outlines the company's AI strategy centered on Intelligence + Trust. Key themes include model diversity (supporting GPT-5.5, Claude Opus 4.8, and others) to avoid vendor lock-in, the Microsoft IQ platform for turning raw organizational data into usable context for agents, and Agent 365 as a control plane for governing, securing, and managing AI agents. The post also covers evolving business models combining per-user subscriptions with usage-based pricing, and announces the general availability of Copilot Cowork. FinOps for AI spend management is highlighted as a critical enterprise capability as agent usage scales.
