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title: Acsa is adding AI and augmented reality to its airport app
description: Airports Company South Africa (Acsa) is enhancing its mobile app with an AI chatbot (due Q3 of the current financial year) and augmented reality wayfinding...
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# Acsa is adding AI and augmented reality to its airport app

**[TechCentral](https://daily.dev/sources/techcentral)** · 4 min read · 0 upvotes · 0 comments

## Summary

Airports Company South Africa (Acsa) is enhancing its mobile app with an AI chatbot (due Q3 of the current financial year) and augmented reality wayfinding navigation. The AR feature, currently in proof-of-concept stage, will let passengers scan QR codes or set points of interest to navigate terminals. The app, launched in 2022 and available on Android, iOS, and Huawei AppGallery, currently has about 150,000 active quarterly users despite Acsa handling millions of passengers. Parking remains the most-used feature. Acsa is also developing a smart security programme using video analytics to automatically detect and flag queue congestion at check-in, security, and boarding areas.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://techcentral.co.za/acsa-is-adding-ai-and-augmented-reality-to-its-airport-app/284090>

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