WhatsApp is exempting Brazilian users from its new policy that bans third-party AI chatbots like ChatGPT and Grok from its platform, following an order from Brazil's competition regulator. This mirrors a similar exemption granted to Italian users in December after regulatory pushback. The policy, which took effect January 15, 2026, gives developers a 90-day grace period to cease chatbot services, but users with Brazilian phone numbers can continue accessing third-party chatbots. Brazil's competition agency is investigating whether Meta's terms unfairly favor its own Meta AI chatbot over competitors. The EU has also opened an antitrust investigation into these rules.
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