--- title: Agent platform (Part 1): How we help Grab build and run... description: Grab's engineering team shares how they evolved a single internal support bot into a company-wide AI agent platform called LLM-Kit, now powering over 500... canonical: https://daily.dev/posts/agent-platform-part-1-how-we-help-grab-build-and-run-ai-agents-at-scale-bdejj0ndh twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Agent platform (Part 1): How we help Grab build and run AI agents at scale | daily.dev og:description: Grab's engineering team shares how they evolved a single internal support bot into a company-wide AI agent platform called LLM-Kit, now powering over 500... og:url: https://daily.dev/posts/agent-platform-part-1-how-we-help-grab-build-and-run-ai-agents-at-scale-bdejj0ndh og:image: https://api.daily.dev/og/posts/bdEjJ0nDh.png og:image:alt: Agent platform (Part 1): How we help Grab build and run AI agents at scale og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Agent platform (Part 1): How we help Grab build and run AI agents at scale **[Grab Tech Blog](https://daily.dev/sources/grab)** · 13 min read · 0 upvotes · 0 comments ## Summary Grab's engineering team shares how they evolved a single internal support bot into a company-wide AI agent platform called LLM-Kit, now powering over 500 services. The post details the specific pain points encountered — lack of evaluations, slow model switching, fragmented observability, and weeks of boilerplate setup — and how each became a core framework primitive. LLM-Kit provides a scaffolded FastAPI+LangGraph template with pre-wired OIDC auth, Vault-based secrets, OpenTelemetry tracing, MCP server integration, gRPC service connectivity, and built-in eval endpoints (ROUGE, BLEU, LLM-as-judge). What previously took two weeks of production wiring now takes about an hour. The post is Part 1 of a series; Part 2 will cover the GrabGPT Gateway, remote MCP framework, and evals platform. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Your Agents Need an AI Platform](https://daily.dev/posts/your-agents-need-an-ai-platform-kjvrykr2l) · mlflow · 0 upvotes · 0 comments - [How Grab is Using AI Agents to Boost Team Productivity](https://daily.dev/posts/how-grab-is-using-ai-agents-to-boost-team-productivity-fkppsh0tc) · ByteByteGo · 2 upvotes · 0 comments - [Designing a Multi-Agent System for Engineering Support at Scale: A Case Study From Grab](https://daily.dev/posts/designing-a-multi-agent-system-for-engineering-support-at-scale-a-case-study-from-grab-2dxw8zpbf) · InfoQ · 0 upvotes · 0 comments - [Three Years of Building Agents in Production \(Part 2\)](https://daily.dev/posts/three-years-of-building-agents-in-production-part-2--9uvhtnda1) · Mabl Engineering Blog · 2 upvotes · 1 comments - [AI Agents at work: real-time platform insights in Slack](https://daily.dev/posts/ai-agents-at-work-real-time-platform-insights-in-slack-as53pzdrz) · monday Engineering · 17 upvotes · 0 comments --- Tags: [#python](https://daily.dev/tags/python), [#ai-agents](https://daily.dev/tags/ai-agents), [#mcp](https://daily.dev/tags/mcp), [#langgraph](https://daily.dev/tags/langgraph), [#llm-observability](https://daily.dev/tags/llm-observability) [View this post on daily.dev](https://daily.dev/posts/agent-platform-part-1-how-we-help-grab-build-and-run-ai-agents-at-scale-bdejj0ndh) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"Agent platform (Part 1): How we help Grab build and run AI agents at scale","url":"https://daily.dev/posts/agent-platform-part-1-how-we-help-grab-build-and-run-ai-agents-at-scale-bdejj0ndh","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/agent-platform-part-1-how-we-help-grab-build-and-run-ai-agents-at-scale-bdejj0ndh"},"datePublished":"2026-07-24T01:53:04.427Z","dateModified":"2026-07-24T02:13:08.666Z","description":"Grab's engineering team shares how they evolved a single internal support bot into a company-wide AI agent platform called LLM-Kit, now powering over 500...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/a546554d0534db2164b2faa32d05237f?_a=AQAEuop","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/a546554d0534db2164b2faa32d05237f?_a=AQAEuop","isAccessibleForFree":true,"articleSection":"Grab Tech Blog","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"Grab Tech Blog","logo":"https://media.daily.dev/image/upload/t_logo,f_auto/v1/logos/c8b8850354ee4494a05777b62e42cc62","url":"https://daily.dev/sources/grab"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/agent-platform-part-1-how-we-help-grab-build-and-run-ai-agents-at-scale-bdejj0ndh","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"python,ai-agents,mcp,langgraph,llm-observability","timeRequired":"PT13M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"Grab Tech Blog","item":"https://daily.dev/sources/grab"},{"@type":"ListItem","position":3,"name":"Agent platform (Part 1): How we help Grab build and run AI agents at scale"}]} ```