--- title: AI Agents at work: real-time platform insights in Slack description: Monday.com built an AI-powered Slack bot to help engineers monitor platform health and access real-time insights without leaving Slack. The solution uses LLM... canonical: https://daily.dev/posts/ai-agents-at-work-real-time-platform-insights-in-slack-as53pzdrz twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: AI Agents at work: real-time platform insights in Slack | daily.dev og:description: Monday.com built an AI-powered Slack bot to help engineers monitor platform health and access real-time insights without leaving Slack. The solution uses LLM... og:url: https://daily.dev/posts/ai-agents-at-work-real-time-platform-insights-in-slack-as53pzdrz og:image: https://api.daily.dev/og/posts/AS53pzdrZ.png og:image:alt: AI Agents at work: real-time platform insights in Slack og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # AI Agents at work: real-time platform insights in Slack **[monday Engineering](https://daily.dev/sources/monday)** · 8 min read · 17 upvotes · 0 comments ## Summary Monday.com built an AI-powered Slack bot to help engineers monitor platform health and access real-time insights without leaving Slack. The solution uses LLM agents connected via Model Context Protocol (MCP) to query microservice data, with LangChain handling agent logic. Key challenges included preventing LLM hallucinations by pre-computing statistics server-side rather than letting the model calculate, tuning temperature parameters to reduce randomness, and carefully scoping the bot's capabilities. The team later added human-in-the-loop approval for data modifications and supervisor agent patterns for complex workflows. The bot now saves hours by automating repetitive queries about blocked users and service status. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Platform Engineering for AI: Scaling Agents and MCP at LinkedIn](https://daily.dev/posts/platform-engineering-for-ai-scaling-agents-and-mcp-at-linkedin-soldpxajd) · InfoQ · 1 upvotes · 0 comments - [AI Agents Are Growing an Infrastructure Layer](https://daily.dev/posts/ai-agents-are-growing-an-infrastructure-layer-jk8bjcch7) · Medium · 0 upvotes · 0 comments - [MCP in action: What makes AI agents actually useful](https://daily.dev/posts/mcp-in-action-what-makes-ai-agents-actually-useful-xzn8qnwi5) · All Things Open · 0 upvotes · 0 comments - [Agents moved where the work happens \(and using MCP to find it again\) \| Slack’s Jaime DeLanghe](https://daily.dev/posts/agents-moved-where-the-work-happens-and-using-mcp-to-find-it-again-slack-s-jaime-delanghe-qnwjh0vkx) · Dev Interrupted · 0 upvotes · 0 comments - [Bridging the Gap - How We Made AI Agents 10x Developers in Our Organization](https://daily.dev/posts/bridging-the-gap---how-we-made-ai-agents-10x-developers-in-our-organization-9xldqiaaq) · DEV · 4 upvotes · 0 comments --- Tags: [#ai](https://daily.dev/tags/ai), [#llm](https://daily.dev/tags/llm), [#microservices](https://daily.dev/tags/microservices), [#slack](https://daily.dev/tags/slack), [#langchain](https://daily.dev/tags/langchain) [View this post on daily.dev](https://daily.dev/posts/ai-agents-at-work-real-time-platform-insights-in-slack-as53pzdrz) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"AI Agents at work: real-time platform insights in Slack","url":"https://daily.dev/posts/ai-agents-at-work-real-time-platform-insights-in-slack-as53pzdrz","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/ai-agents-at-work-real-time-platform-insights-in-slack-as53pzdrz"},"datePublished":"2026-01-19T10:35:03.762Z","dateModified":"2026-01-19T10:35:28.846Z","description":"Monday.com built an AI-powered Slack bot to help engineers monitor platform health and access real-time insights without leaving Slack. 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