--- title: Aircall co-founder Olivier Pailhès returns as CEO to... description: Olivier Pailhès has returned as Aircall's CEO, replacing Scott Chancellor. Pailhès co-founded the business phone company in 2014 and led it until 2023, staying... canonical: https://daily.dev/posts/aircall-co-founder-olivier-pailh-s-returns-as-ceo-to-push-ai-voice-agents-yzd8yoqpt twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Aircall co-founder Olivier Pailhès returns as CEO to push AI voice agents | daily.dev og:description: Olivier Pailhès has returned as Aircall's CEO, replacing Scott Chancellor. Pailhès co-founded the business phone company in 2014 and led it until 2023, staying... og:url: https://daily.dev/posts/aircall-co-founder-olivier-pailh-s-returns-as-ceo-to-push-ai-voice-agents-yzd8yoqpt og:image: https://api.daily.dev/og/posts/yZd8yOQpT.png og:image:alt: Aircall co-founder Olivier Pailhès returns as CEO to push AI voice agents og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Aircall co-founder Olivier Pailhès returns as CEO to push AI voice agents **[The Next Web](https://daily.dev/sources/tnw)** · 3 min read · 0 upvotes · 0 comments ## Summary Olivier Pailhès has returned as Aircall's CEO, replacing Scott Chancellor. Pailhès co-founded the business phone company in 2014 and led it until 2023, staying on as a board member since. Aircall now has more than 24,000 customers in over 100 countries and annual recurring revenue above $250m. The company launched an AI Voice Agent in April 2025 and this year acquired voice AI startup Vogent and CRM-focused Piper AI. The release says some voice agents drop calls, mishear addresses or send customers to the wrong queue, and that such an agent costs a business more than it saves. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Questions this post answers ### Who is the current CEO of Aircall Olivier Pailhès, who co-founded Aircall in Paris in 2014, returned as CEO, replacing Scott Chancellor. He had previously served as CEO from the company's founding until 2023 and remained on its board afterward. Aircall now has more than 24,000 customers in over 100 countries and annual recurring revenue exceeding $250m. _Track leadership and product shifts at AI voice agent vendors like Aircall on daily.dev._ ### When did Aircall launch its AI Voice Agent Aircall launched its AI Voice Agent in April 2025. The company later acquired voice AI startup Vogent in May to advance the product, and also bought Piper AI, which updates CRM records and scores sales deals based on customer conversations. _Developers evaluating AI voice agent vendors can follow product and acquisition news on daily.dev._ ### What makes an AI voice agent unreliable for businesses An unreliable AI voice agent drops calls, mishears addresses, or routes customers to the wrong queue, which costs a business more than it saves. Call quality and reliability determine whether an AI voice agent is usable at all for handling customer phone conversations. _Teams weighing AI voice agent reliability before deployment can keep up with real-world cases on daily.dev._ ## Similar posts on daily.dev - [VoiceLine raises €10M to scale its voice AI platform for frontline enterprise teams](https://daily.dev/posts/voiceline-raises-10m-to-scale-its-voice-ai-platform-for-frontline-enterprise-teams-ybtehjky1) · The Next Web · 0 upvotes · 0 comments - [ElevenLabs CEO says the voice AI startup crossed $330 million ARR last year](https://daily.dev/posts/elevenlabs-ceo-says-the-voice-ai-startup-crossed-330-million-arr-last-year-idrrexq6x) · TechCrunch · 0 upvotes · 0 comments - [Orange Business Reimagines Enterprise Voice Communications](https://daily.dev/posts/orange-business-reimagines-enterprise-voice-communications-upluuxtet) · Dark Reading · 0 upvotes · 0 comments - [How AI voice reduces cost and improves performance in South African contact centres](https://daily.dev/posts/how-ai-voice-reduces-cost-and-improves-performance-in-south-african-contact-centres-cb3lzkhve) · TechCentral · 0 upvotes · 0 comments --- Tags: [#startup](https://daily.dev/tags/startup) [View this post on daily.dev](https://daily.dev/posts/aircall-co-founder-olivier-pailh-s-returns-as-ceo-to-push-ai-voice-agents-yzd8yoqpt) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"Aircall co-founder Olivier Pailhès returns as CEO to push AI voice agents","url":"https://daily.dev/posts/aircall-co-founder-olivier-pailh-s-returns-as-ceo-to-push-ai-voice-agents-yzd8yoqpt","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/aircall-co-founder-olivier-pailh-s-returns-as-ceo-to-push-ai-voice-agents-yzd8yoqpt"},"datePublished":"2026-10-29T18:18:03.344Z","dateModified":"2026-10-29T18:22:51.542Z","description":"Olivier Pailhès has returned as Aircall's CEO, replacing Scott Chancellor. 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