--- title: Altron Digital Business study links workplace tech to... description: Altron Digital Business has published South Africa's first Employee Technology Experience Index (TEXI), surveying 385 employees across eight major banking and... canonical: https://daily.dev/posts/altron-digital-business-study-links-workplace-tech-to-employee-satisfaction-mt5w1zcgt twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Altron Digital Business study links workplace tech to employee satisfaction | daily.dev og:description: Altron Digital Business has published South Africa's first Employee Technology Experience Index (TEXI), surveying 385 employees across eight major banking and... og:url: https://daily.dev/posts/altron-digital-business-study-links-workplace-tech-to-employee-satisfaction-mt5w1zcgt og:image: https://api.daily.dev/og/posts/Mt5w1zcGT.png og:image:alt: Altron Digital Business study links workplace tech to employee satisfaction og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Altron Digital Business study links workplace tech to employee satisfaction **[TechCentral](https://daily.dev/sources/techcentral)** · 5 min read · 0 upvotes · 0 comments ## Summary Altron Digital Business has published South Africa's first Employee Technology Experience Index (TEXI), surveying 385 employees across eight major banking and insurance institutions. The study quantifies the cost of poor workplace technology at up to R30-million per 1,000 employees annually. Key findings include a 105-point employee net promoter score gap between those with positive vs. poor tech experiences, 47% reporting technology friction harming customer interactions, and over 28% of employees having stopped reporting IT issues entirely. The research identifies AI readiness, IT support quality, and core infrastructure as the three priority investment areas for financial services leaders. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Tough IT market hits Altron, group still hikes dividend 20%](https://daily.dev/posts/tough-it-market-hits-altron-group-still-hikes-dividend-20--rym32o3l2) · TechCentral · 0 upvotes · 0 comments - [Frontline Workers Twice as Likely to Use Unapproved AI](https://daily.dev/posts/frontline-workers-twice-as-likely-to-use-unapproved-ai-opcpaamz9) · IT Security Guru · 1 upvotes · 1 comments - [AI productivity gains: More modest than expected](https://daily.dev/posts/ai-productivity-gains-more-modest-than-expected-iqt7heemt) · Engineering Enablement · 7 upvotes · 0 comments - [Managers try AI, staff lag behind: HR urged to help](https://daily.dev/posts/managers-try-ai-staff-lag-behind-hr-urged-to-help-eutyfwfxl) · The Register · 0 upvotes · 0 comments - [US employers use software to punish workers at sixteen times the European rate. The gap is the law.](https://daily.dev/posts/us-employers-use-software-to-punish-workers-at-sixteen-times-the-european-rate-the-gap-is-the-law--kpaypf2gg) · The Next Web · 0 upvotes · 0 comments --- [View this post on daily.dev](https://daily.dev/posts/altron-digital-business-study-links-workplace-tech-to-employee-satisfaction-mt5w1zcgt) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"Altron Digital Business study links workplace tech to employee satisfaction","url":"https://daily.dev/posts/altron-digital-business-study-links-workplace-tech-to-employee-satisfaction-mt5w1zcgt","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/altron-digital-business-study-links-workplace-tech-to-employee-satisfaction-mt5w1zcgt"},"datePublished":"2026-07-08T05:58:18.434Z","dateModified":"2026-07-08T05:58:39.101Z","description":"Altron Digital Business has published South Africa's first Employee Technology Experience Index (TEXI), surveying 385 employees across eight major banking and...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/fe7615ba2b4d01f517b319621ab242a0?_a=AQAEuop","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/fe7615ba2b4d01f517b319621ab242a0?_a=AQAEuop","isAccessibleForFree":true,"articleSection":"TechCentral","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"TechCentral","logo":"https://media.daily.dev/image/upload/s--RsqLDZrL--/f_auto/v1717745297/logos/techcentral","url":"https://daily.dev/sources/techcentral"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/altron-digital-business-study-links-workplace-tech-to-employee-satisfaction-mt5w1zcgt","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"","timeRequired":"PT5M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"TechCentral","item":"https://daily.dev/sources/techcentral"},{"@type":"ListItem","position":3,"name":"Altron Digital Business study links workplace tech to employee satisfaction"}]} ```