--- title: Amazon Connect now supports audio optimization for Azure... description: Amazon Connect now supports audio optimization for agents working within Azure Virtual Desktop (AVD) and Windows 365 Cloud PC environments. IT administrators... canonical: https://daily.dev/posts/amazon-connect-now-supports-audio-optimization-for-azure-virtual-desktop-and-windows-365-cloud-pc-imz2aexxg twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Amazon Connect now supports audio optimization for Azure Virtual Desktop and Windows 365 Cloud PC | daily.dev og:description: Amazon Connect now supports audio optimization for agents working within Azure Virtual Desktop (AVD) and Windows 365 Cloud PC environments. IT administrators... og:url: https://daily.dev/posts/amazon-connect-now-supports-audio-optimization-for-azure-virtual-desktop-and-windows-365-cloud-pc-imz2aexxg og:image: https://api.daily.dev/og/posts/imZ2aExxg.png og:image:alt: Amazon Connect now supports audio optimization for Azure Virtual Desktop and Windows 365 Cloud PC og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Amazon Connect now supports audio optimization for Azure Virtual Desktop and Windows 365 Cloud PC **[AWS](https://daily.dev/sources/aws)** · 1 min read · 0 upvotes · 0 comments ## Summary Amazon Connect now supports audio optimization for agents working within Azure Virtual Desktop (AVD) and Windows 365 Cloud PC environments. IT administrators perform a one-time setup to enable media redirection from the virtual desktop to the agent's local device, improving call audio quality. Agents can then use the Amazon Connect agent workspace or custom interfaces built with the open-source JavaScript libraries. This extends existing VDI audio optimization support that already covered Amazon WorkSpaces, Citrix, and Omnissa cloud desktops. Available in all AWS regions except GovCloud (US-West). ## Full article daily.dev links to this article rather than hosting it. 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