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# Amazon customers can’t opt out of driver camera glasses, Bloomberg reports

**[The Next Web](https://daily.dev/sources/tnw)** · 2 min read · 0 upvotes · 1 comments

## Summary

Amazon delivery drivers will soon wear smart glasses that take photos almost constantly during shifts, capturing private property and homes, according to a Bloomberg Opinion report. Customers cannot opt out, view, or request deletion of the images, and Amazon has no plans to notify them. The Amazon executive overseeing the rollout admitted an opt-out mechanism hadn't been considered. The glasses, announced last October, help drivers navigate deliveries and take proof-of-delivery photos hands-free, feeding an AI system called Wellspring that maps neighborhoods; humans also review the images. Amazon says faces and license plates are blurred before review, but won't disclose retention periods, and confirmed authorities with a warrant can obtain the images. Amazon plans 5,000 drivers using the glasses by year-end and over 20,000 by end of 2027, with over 275,000 deliveries already completed using them in the pilot. The rollout arrives amid broader backlash against camera glasses, including a criminal probe in Paris over glasses used to film women without consent.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://thenextweb.com/news/amazon-smart-glasses-delivery-drivers-photos-no-opt-out>

## Questions this post answers

### Can Amazon customers opt out of having their property photographed by delivery drivers' smart glasses?

No, customers have no way to opt out, view the images taken, or request their deletion. Amazon has no plans to notify customers directly about the glasses. The Amazon executive overseeing the rollout said an opt-out mechanism had not even been considered when asked by Bloomberg reporters.

_Follow how companies handle consent and data practices around AI-powered devices on daily.dev._

### How often do Amazon's delivery driver smart glasses take photos during a shift?

The glasses take still images at a certain frequency, described by an Amazon executive as roughly every few seconds, producing several thousand images per shift. The photos feed Wellspring, Amazon's AI system for mapping neighborhoods, and are also reviewed by humans, with faces and license plates blurred beforehand.

_Track how AI systems like this collect and process real-world data on daily.dev._

### Can law enforcement access photos taken by Amazon delivery drivers' smart glasses?

Yes, a spokesperson confirmed that authorities with a warrant could obtain the images captured by the glasses. Amazon has not disclosed how long it retains these images, raising questions about data retention policy alongside the lack of a customer opt-out or notification process.

_Stay on top of data retention and law enforcement access debates in tech on daily.dev._

## Community discussion

Top comments from developers on daily.dev.

**@zx8086** · 1 upvotes

> Data.... more data ! + Wifi info too

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---

Tags: [#ai](https://daily.dev/tags/ai), [#amazon](https://daily.dev/tags/amazon), [#privacy](https://daily.dev/tags/privacy)

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