--- title: Analyzing customer reviews with BigQuery ML’s speech-to-text description: BigQuery ML's speech-to-text functionality enables the analysis of audio customer reviews by transcribing them into text format. This allows for the... canonical: https://daily.dev/posts/analyzing-customer-reviews-with-bigquery-ml-s-speech-to-text-sbqusp2vx twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Analyzing customer reviews with BigQuery ML’s speech-to-text | daily.dev og:description: BigQuery ML's speech-to-text functionality enables the analysis of audio customer reviews by transcribing them into text format. This allows for the... og:url: https://daily.dev/posts/analyzing-customer-reviews-with-bigquery-ml-s-speech-to-text-sbqusp2vx og:image: https://api.daily.dev/og/posts/SbqUSP2VX.png og:image:alt: Analyzing customer reviews with BigQuery ML’s speech-to-text og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Analyzing customer reviews with BigQuery ML’s speech-to-text **[Google Cloud](https://daily.dev/sources/gcp)** · 3 min read · 1 upvotes · 0 comments ## Summary BigQuery ML's speech-to-text functionality enables the analysis of audio customer reviews by transcribing them into text format. This allows for the identification of customer sentiment, recurring product issues, and a better understanding of the voice of the customer. The use of BigQuery ML and Gemini 1.0 Pro provides additional insights and data formatting capabilities, such as entity extraction and sentiment analysis. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Don’t just attend KubeCon \+ CloudNativeCon, Merge Forward your experience\!](https://daily.dev/posts/don-t-just-attend-kubecon-cloudnativecon-merge-forward-your-experience--l0rpp73x8) · CNCF · 1 upvotes · 0 comments - [Announcing H2 2026 KCDs](https://daily.dev/posts/announcing-h2-2026-kcds-m96goajm1) · CNCF · 1 upvotes · 0 comments - [Two months of Open Community Groups](https://daily.dev/posts/two-months-of-open-community-groups-asf52zhbs) · CNCF · 0 upvotes · 0 comments --- Tags: [#gcp](https://daily.dev/tags/gcp), [#data-analysis](https://daily.dev/tags/data-analysis) [View this post on daily.dev](https://daily.dev/posts/analyzing-customer-reviews-with-bigquery-ml-s-speech-to-text-sbqusp2vx) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"Analyzing customer reviews with BigQuery ML’s speech-to-text","url":"https://daily.dev/posts/analyzing-customer-reviews-with-bigquery-ml-s-speech-to-text-sbqusp2vx","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/analyzing-customer-reviews-with-bigquery-ml-s-speech-to-text-sbqusp2vx"},"datePublished":"2024-04-29T16:13:57.502Z","dateModified":"2024-05-09T08:39:06.345Z","description":"BigQuery ML's speech-to-text functionality enables the analysis of audio customer reviews by transcribing them into text format. This allows for the...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/5d0edbd826cf814251e2a73b5a95b91b?_a=AQAEuiZ","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/5d0edbd826cf814251e2a73b5a95b91b?_a=AQAEuiZ","isAccessibleForFree":true,"articleSection":"Google Cloud","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"Google Cloud","logo":"https://media.daily.dev/image/upload/t_logo,f_auto/v1/logos/gcp","url":"https://daily.dev/sources/gcp"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/analyzing-customer-reviews-with-bigquery-ml-s-speech-to-text-sbqusp2vx","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":1},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"gcp,data-analysis","timeRequired":"PT3M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"Google Cloud","item":"https://daily.dev/sources/gcp"},{"@type":"ListItem","position":3,"name":"Analyzing customer reviews with BigQuery ML’s speech-to-text"}]} ```