Velocity, an AI-powered incident response startup, migrated from AWS RDS to Neon's serverless PostgreSQL to gain multi-cloud support (AWS and Azure), effortless scalability, and database branching for safer development workflows. The team uses Neon branching to create ephemeral dev environments, test migrations safely, and experiment with pgvector for storing embeddings alongside relational data. Built-in observability and responsive support were additional factors in the switch.