Atlassian introduces a Salesforce connector for its Teamwork Graph, letting Rovo search and synthesize CRM data (accounts, opportunities, contacts, cases, campaigns) alongside Jira, Confluence, and Jira Service Management content. Admins control which objects and fields are ingested, and access respects existing Salesforce permissions. Beyond search, Rovo agents can take actions like updating Salesforce records from call recordings (e.g., via Loom) with user approval. A follow-up post is promised covering deeper automation and agentic actions in Salesforce.
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The opportunity: connected customer contextThe power of a connected experienceThree ways Teamwork Graph helps you find and understand customer contextFrom understanding to actionGoverned by Design. Controlled by You.Get startedWhere this is headed48 Impressions