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title: Dis-Chem’s earnings slide as its tech spending doubles
description: Dis-Chem's headline earnings per share fell 12.8% to 64.3c in the six months to August, even as revenue rose 8% to R23-billion. Expenses climbed 13.1%,...
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og:description: Dis-Chem's headline earnings per share fell 12.8% to 64.3c in the six months to August, even as revenue rose 8% to R23-billion. Expenses climbed 13.1%,...
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# Dis-Chem’s earnings slide as its tech spending doubles

**[TechCentral](https://daily.dev/sources/techcentral)** · 5 min read · 0 upvotes · 0 comments

## Summary

Dis-Chem's headline earnings per share fell 12.8% to 64.3c in the six months to August, even as revenue rose 8% to R23-billion. Expenses climbed 13.1%, outpacing income growth, and operating profit dropped 10.5% to R1-billion. The company doubled spending on its in-house tech unit, X, bigly labs, without disclosing the rand amount. The unit cost R330-million to set up in the year to February 2026. Its new app has only reached 22,000 customers so far, with a broader rollout planned for the last quarter of FY2027. The Better Rewards loyalty program has grown active membership 27% to 8.2 million and handed back R1.5-billion in discounts in its first year.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://techcentral.co.za/dis-chem-results-earnings-slide-tech-spending-doubles/287851>

## Questions this post answers

### Why did Dis-Chem's earnings per share fall in its latest interim results?

Dis-Chem's headline earnings per share dropped 12.8% to 64.3c in the six months to August, even though revenue rose 8% to R23-billion. Expenses climbed 13.1%, outpacing a 9% rise in total income, and operating profit fell 10.5% to R1-billion. The company attributed cost growth to new stores and doubled spending on its in-house tech and innovation unit, X, bigly labs.

_Track how retailers' tech investment decisions play out in their earnings with ongoing coverage on daily.dev._

### How many customers have access to Dis-Chem's new app so far?

Only 22,000 customers have received the first release of Dis-Chem's new app. A second release to a broader customer audience is planned for the last quarter of its 2027 financial year, running from December to February. The company has not said when all customers will get the app, and the rollout timeline has already slipped from an earlier promise of a mid-2027 launch.

_Developers tracking app rebuild timelines and rollout strategies can follow similar case studies on daily.dev._

### How is Dis-Chem's Better Rewards loyalty program performing after its relaunch?

Active membership in Better Rewards has grown 27% to 8.2 million since its October 2025 relaunch, with members now accounting for 86.1% of sales. The program replaced points with instant discounts at checkout and has handed back R1.5-billion in discounts in its first year, funded partly by 200 participating brands. Front-shop volumes grew 5.5%, well above the 0.1% market average.

_Those evaluating loyalty program redesigns can compare real-world results like this on daily.dev._

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