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title: GoTyme dares rival banks to make instant payments free
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# GoTyme dares rival banks to make instant payments free

**[TechCentral](https://daily.dev/sources/techcentral)** · 3 min read · 0 upvotes · 0 comments

## Summary

GoTyme Bank customers now originate about 26% of South Africa's PayShap cellphone payments. The digital bank is challenging rival banks to make instant payments free like it does. Almost 70% of GoTyme customer payments are now instant and free, saving customers more than R150-million a year in fees. CEO Cheslyn Jacobs says GoTyme's app automatically routes payments through PayShap as the cheapest option. GoTyme now has more than 13 million customers and expects to become South Africa's third-largest bank by active users by Q1 2027. Total income rose 25% to R2.72-billion.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://techcentral.co.za/gotyme-dares-big-banks-free-instant-payments/287800>

## Questions this post answers

### What percentage of South Africa's PayShap payments come from GoTyme Bank customers

GoTyme Bank customers originate about 26% of South Africa's PayShap cellphone payments. PayShap, run by PayInc (formerly BankservAfrica), lets people send money instantly between banks using a cellphone number as a ShapID instead of an account number. PayInc said the system passed one billion cumulative transactions, processing more than 60 million a month.

_Developers tracking fintech payment rail adoption in South Africa can follow updates like this on daily.dev._

### Why are PayShap instant payments slow to catch on among South African banks

High fees and inconsistent user experiences across banking apps have slowed PayShap adoption, PayInc has acknowledged. GoTyme CEO Cheslyn Jacobs has argued that big banks face a conflict of interest because promoting a low-cost payment rail like PayShap eats into their own fee income, unlike GoTyme, which routes payments through it by default as the cheapest option.

_Anyone evaluating payment infrastructure trade-offs can keep up with how incentives shape adoption via daily.dev._

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