--- title: GOV.UK chatbot gets smarter but slower as LLMs improve description: The UK Government Digital Service (GDS) has run two public pilots of its GOV.UK Chat service, improving answer accuracy from 76% to 90% by leveraging newer... canonical: https://daily.dev/posts/gov-uk-chatbot-gets-smarter-but-slower-as-llms-improve-gnjiwutgc twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: GOV.UK chatbot gets smarter but slower as LLMs improve | daily.dev og:description: The UK Government Digital Service (GDS) has run two public pilots of its GOV.UK Chat service, improving answer accuracy from 76% to 90% by leveraging newer... og:url: https://daily.dev/posts/gov-uk-chatbot-gets-smarter-but-slower-as-llms-improve-gnjiwutgc og:image: https://api.daily.dev/og/posts/GNjiWutgC.png og:image:alt: GOV.UK chatbot gets smarter but slower as LLMs improve og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # GOV.UK chatbot gets smarter but slower as LLMs improve **[The Register](https://daily.dev/sources/theregister)** · 3 min read · 2 upvotes · 0 comments ## Summary The UK Government Digital Service (GDS) has run two public pilots of its GOV.UK Chat service, improving answer accuracy from 76% to 90% by leveraging newer LLMs and internal data science work. However, more powerful frontier models have increased response times to an average of 10.7 seconds, which users find too slow. GDS is exploring streaming partial answers to improve perceived speed while maintaining safety guardrails. The chatbot, built on Amazon Bedrock with Anthropic's Claude, successfully resisted 508 adversarial attempts and now supports clarification requests for ambiguous queries. Plans include integrating the chatbot into the GOV.UK app and eventually rolling it out across the full GOV.UK website. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [GOV.UK to unleash AI chatbot on confused citizens](https://daily.dev/posts/gov-uk-to-unleash-ai-chatbot-on-confused-citizens-ryhp5vygg) · The Register · 2 upvotes · 0 comments - [Chatbots can be too chatty for government queries](https://daily.dev/posts/chatbots-can-be-too-chatty-for-government-queries-xexfjw2vr) · The Register · 1 upvotes · 0 comments - [Study: AI chatbots provide less-accurate information to vulnerable users](https://daily.dev/posts/study-ai-chatbots-provide-less-accurate-information-to-vulnerable-users-8nuiign7m) · MIT News · 1 upvotes · 0 comments - [One startup’s pitch to provide more reliable AI answers: crowdsource the chatbots](https://daily.dev/posts/one-startup-s-pitch-to-provide-more-reliable-ai-answers-crowdsource-the-chatbots-ta7cvxzo0) · TechCrunch · 0 upvotes · 1 comments --- Tags: [#llm](https://daily.dev/tags/llm), [#bots](https://daily.dev/tags/bots), [#amazon-bedrock](https://daily.dev/tags/amazon-bedrock) [View this post on daily.dev](https://daily.dev/posts/gov-uk-chatbot-gets-smarter-but-slower-as-llms-improve-gnjiwutgc) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"GOV.UK chatbot gets smarter but slower as LLMs improve","url":"https://daily.dev/posts/gov-uk-chatbot-gets-smarter-but-slower-as-llms-improve-gnjiwutgc","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/gov-uk-chatbot-gets-smarter-but-slower-as-llms-improve-gnjiwutgc"},"datePublished":"2026-03-19T09:36:32.342Z","dateModified":"2026-03-19T09:36:59.410Z","description":"The UK Government Digital Service (GDS) has run two public pilots of its GOV.UK Chat service, improving answer accuracy from 76% to 90% by leveraging newer...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/0bf2aafbeff98c7a6c3831b43f8eac59?_a=AQAEuop","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/0bf2aafbeff98c7a6c3831b43f8eac59?_a=AQAEuop","isAccessibleForFree":true,"articleSection":"The Register","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"The Register","logo":"https://media.daily.dev/image/upload/t_logo,f_auto/v1/logos/66aa2113fdad463992ffcbf0e8963fda","url":"https://daily.dev/sources/theregister"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/gov-uk-chatbot-gets-smarter-but-slower-as-llms-improve-gnjiwutgc","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":2},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"llm,bots,amazon-bedrock","timeRequired":"PT3M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"The Register","item":"https://daily.dev/sources/theregister"},{"@type":"ListItem","position":3,"name":"GOV.UK chatbot gets smarter but slower as LLMs improve"}]} ```