Huntress details how its Security Operations Center achieves an 8-minute mean time to respond (MTTR) to security threats. Key metrics include 85% of alerts resolved within 15 minutes, 97% within 30 minutes, and 78k confirmed high/critical incident reports sent in 2024. The speed is attributed to purpose-built tooling designed specifically for SOC workflows, owning the full tech stack, and combining AI assistance with over 100 experienced human analysts operating on a follow-the-sun model. The post also contrasts this approach with competitors who outsource operations or bolt MDR services onto existing platforms.
