--- title: How Intercom Ships Industry-Leading Developer Experience description: Intercom is focused on delivering a great developer experience by reducing toil, improving developer satisfaction, and increasing efficiency. They use a... canonical: https://daily.dev/posts/how-intercom-ships-industry-leading-developer-experience-pyrjnka6u twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: How Intercom Ships Industry-Leading Developer Experience | daily.dev og:description: Intercom is focused on delivering a great developer experience by reducing toil, improving developer satisfaction, and increasing efficiency. They use a... og:url: https://daily.dev/posts/how-intercom-ships-industry-leading-developer-experience-pyrjnka6u og:image: https://api.daily.dev/og/posts/PYRjnKA6U.png og:image:alt: How Intercom Ships Industry-Leading Developer Experience og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # How Intercom Ships Industry-Leading Developer Experience **[The New Stack](https://daily.dev/sources/newstack)** · 12 min read · 1 upvotes · 0 comments ## Summary Intercom is focused on delivering a great developer experience by reducing toil, improving developer satisfaction, and increasing efficiency. They use a monolithic architecture and have established a blessed setup for developers to follow. The Intercom developer experience team conducts surveys to gather feedback and address roadblocks like documentation and requirements gathering. Their goal is to be the best place for engineers to work. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: --- Tags: [#monolith](https://daily.dev/tags/monolith) [View this post on daily.dev](https://daily.dev/posts/how-intercom-ships-industry-leading-developer-experience-pyrjnka6u) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"How Intercom Ships Industry-Leading Developer Experience","url":"https://daily.dev/posts/how-intercom-ships-industry-leading-developer-experience-pyrjnka6u","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/how-intercom-ships-industry-leading-developer-experience-pyrjnka6u"},"datePublished":"2024-04-04T19:11:20.202Z","dateModified":"2024-04-04T19:11:18.486Z","description":"Intercom is focused on delivering a great developer experience by reducing toil, improving developer satisfaction, and increasing efficiency. They use a...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/df7f60ecc2a6f5ec04590b42dd55b67d?_a=AQAEufR","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/df7f60ecc2a6f5ec04590b42dd55b67d?_a=AQAEufR","isAccessibleForFree":true,"articleSection":"The New Stack","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"The New Stack","logo":"https://media.daily.dev/image/upload/t_logo,f_auto/v1/logos/newstack","url":"https://daily.dev/sources/newstack"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/how-intercom-ships-industry-leading-developer-experience-pyrjnka6u","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":1},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"monolith","timeRequired":"PT12M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"The New Stack","item":"https://daily.dev/sources/newstack"},{"@type":"ListItem","position":3,"name":"How Intercom Ships Industry-Leading Developer Experience"}]} ```