--- title: How John Lewis Partnership chose its monitoring metrics description: John Lewis Partnership's platform engineering team evolved their measurement strategy from basic lead-time tracking to a comprehensive approach combining DORA... canonical: https://daily.dev/posts/how-john-lewis-partnership-chose-its-monitoring-metrics-lmvgrbzmd twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: How John Lewis Partnership chose its monitoring metrics | daily.dev og:description: John Lewis Partnership's platform engineering team evolved their measurement strategy from basic lead-time tracking to a comprehensive approach combining DORA... og:url: https://daily.dev/posts/how-john-lewis-partnership-chose-its-monitoring-metrics-lmvgrbzmd og:image: https://api.daily.dev/og/posts/LMvgrBzMD.png og:image:alt: How John Lewis Partnership chose its monitoring metrics og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # How John Lewis Partnership chose its monitoring metrics **[Google Cloud](https://daily.dev/sources/gcp)** · 11 min read · 0 upvotes · 0 comments ## Summary John Lewis Partnership's platform engineering team evolved their measurement strategy from basic lead-time tracking to a comprehensive approach combining DORA metrics with qualitative developer feedback. They implemented Service Operability Assessments, adopted the DX platform for surveying engineers, and built a Technical Health feature in Backstage to track platform adoption across four categories: technical health, operational readiness, migrations, and broader engineering practices. The team emphasizes balancing objective metrics with subjective feedback, using data to enable team improvements rather than just reporting, and adapting measurement strategies as the platform matures. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [At John Lewis Partnership, measuring developer platform value](https://daily.dev/posts/at-john-lewis-partnership-measuring-developer-platform-value-96be1uy0a) · Google Cloud · 0 upvotes · 0 comments - [Mastering DORA Metrics: A Strategic Guide to Engineering Performance](https://daily.dev/posts/mastering-dora-metrics-a-strategic-guide-to-engineering-performance-jrenetlws) · Medium · 1 upvotes · 1 comments - [A platform engineer's guide to proving value](https://daily.dev/posts/a-platform-engineer-s-guide-to-proving-value-3nea1qsee) · The Register · 0 upvotes · 0 comments - [How to Track Platform Engineering: Metrics & KPIs](https://daily.dev/posts/how-to-track-platform-engineering-metrics-kpis-2mkysozas) · Spacelift · 1 upvotes · 0 comments --- Tags: [#devops](https://daily.dev/tags/devops), [#kubernetes](https://daily.dev/tags/kubernetes), [#monitoring](https://daily.dev/tags/monitoring), [#platform-engineering](https://daily.dev/tags/platform-engineering) [View this post on daily.dev](https://daily.dev/posts/how-john-lewis-partnership-chose-its-monitoring-metrics-lmvgrbzmd) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"How John Lewis Partnership chose its monitoring metrics","url":"https://daily.dev/posts/how-john-lewis-partnership-chose-its-monitoring-metrics-lmvgrbzmd","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/how-john-lewis-partnership-chose-its-monitoring-metrics-lmvgrbzmd"},"datePublished":"2026-02-04T17:56:35.403Z","dateModified":"2026-02-04T17:56:56.689Z","description":"John Lewis Partnership's platform engineering team evolved their measurement strategy from basic lead-time tracking to a comprehensive approach combining DORA...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/7a0f41813993a652bafe0c387c8dad7f?_a=AQAEulh","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/7a0f41813993a652bafe0c387c8dad7f?_a=AQAEulh","isAccessibleForFree":true,"articleSection":"Google Cloud","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"Google Cloud","logo":"https://media.daily.dev/image/upload/t_logo,f_auto/v1/logos/gcp","url":"https://daily.dev/sources/gcp"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/how-john-lewis-partnership-chose-its-monitoring-metrics-lmvgrbzmd","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"devops,kubernetes,monitoring,platform-engineering","timeRequired":"PT11M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"Google Cloud","item":"https://daily.dev/sources/gcp"},{"@type":"ListItem","position":3,"name":"How John Lewis Partnership chose its monitoring metrics"}]} ```