Integrating an AI-based chatbot with a database requires careful handling to avoid security risks such as prompt injection. A method is described to authenticate users and provide AI access to only the information the user is permitted to see. OpenAI's Function Calling (introduced in June 2023) is leveraged for this purpose, allowing AI to execute specific functions based on user permissions. Additionally, the post demonstrates setting up Algolia to provide searchable company and order information, ensuring responsive and accurate customer support interactions.
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Solution: Give the AI a process to ask for the information it wantsAn actual exampleFootnotes52 Impressions