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title: How to use Jev confidence scores | daily.dev
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# How to use Jev confidence scores

**[Flavio Copes](https://daily.dev/sources/flaviocopes)** · 16 min read · 0 upvotes · 0 comments

## Summary

Every Choice and Score answer from Jev, TypeSafe's decision model, includes a confidence value between 0 and 1 that indicates how concentrated its returned probabilities are. The guide explains how to split confidence into bands in code — act automatically above a high threshold, ask for human confirmation in a middle band, and hand off to a person below a low threshold — with the exact cutoffs tuned against labeled data rather than guessed. It covers why binary Noul (yes/no) answers skip confidence entirely since the single probability already captures certainty, why reading the full probabilities distribution matters beyond the single confidence number (e.g. detecting a torn Score answer), how to compute thresholds from labeled examples using a cost-based target, using a label hierarchy to fall back to a broader category when confidence is low, pinning a specific model version (e.g. jev-1.13.0) once thresholds are tuned since jev-latest can shift, and logging predictions in shadow mode before automating any decisions.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://flaviocopes.com/jev-confidence>

## Questions this post answers

### Why doesn't a Noul yes/no answer from Jev include a confidence score?

A Noul answer returns a single number, the probability that the answer is yes, and with only two possible outcomes that number already describes the whole distribution, so a separate confidence value would add nothing. The distance from 0.5 represents certainty: 0.95 is a confident yes, 0.04 a confident no, and 0.5 means the model cannot distinguish between them. In TypeScript, trying to read .confidence on a Noul response does not even compile.

_Readers building yes/no automation gates with daily.dev can dig deeper into Jev's Noul response design._

### How do I pick a confidence threshold for automatically assigning support tickets to a team?

Start from the cost of a mistake: if a misrouted ticket costs 5 minutes to fix versus 1 minute for manual triage, automation pays off once more than 80% of automatic assignments are correct. Collect a few hundred labeled past messages, run them through the same questions, bucket the results by confidence, and pick the lowest threshold where accuracy still clears that 80% bar — refining as more data comes in.

_Developers tuning automation thresholds for support routing can use daily.dev to track this kind of practical AI-decision workflow._

### Why should I pin a specific Jev model version like jev-1.13.0 instead of using jev-latest?

Because jev-latest is an alias that moves automatically when a new release ships, and thresholds tuned against one model's probability distribution can become wrong once that distribution shifts under a new version. Pinning the exact version, such as jev-1.13.0, keeps thresholds valid until you deliberately re-tune them by rerunning collection and threshold scripts against the new model and comparing results before switching.

_daily.dev helps developers stay on top of model versioning practices before an upgrade breaks tuned thresholds._

## Similar posts on daily.dev

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Tags: [#javascript](https://daily.dev/tags/javascript), [#ai-agents](https://daily.dev/tags/ai-agents), [#jev](https://daily.dev/tags/jev)

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