--- title: "I Watched an AI Agent Handle HR, IT & Finance Automatically" url: https://daily.dev/posts/i-watched-an-ai-agent-handle-hr-it-finance-automatically-n5macfc4f source_url: https://www.youtube.com/watch?v=0i9bq8hfdNw type: video:youtube source: "Tiff In Tech" published: 2026-05-27T19:47:31.676Z updated: 2026-05-27T19:47:49.099Z tags: ["automation", "ai-agents"] reading_time: 1 upvotes: 0 comments: 0 language: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # I Watched an AI Agent Handle HR, IT & Finance Automatically **[Tiff In Tech](https://daily.dev/sources/tiffintech)** · 1 min read · 0 upvotes · 0 comments ## Summary A firsthand look at ServiceNow's Employee Works platform and its AI agent called 'Auto', demonstrated at the ServiceNow Knowledge 2026 conference. The system handles HR, IT, and finance requests autonomously by connecting to HR service delivery systems, answering questions based on company documents, taking action, and closing the loop — without human intervention. The demo shows a query about tuition reimbursement eligibility being answered in detail, illustrating how autonomous HR can free up HR teams from routine inbox requests. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [ServiceNow: AI bot is resolving 90% of our help desk tickets](https://daily.dev/posts/servicenow-ai-bot-is-resolving-90-of-our-help-desk-tickets-anoq49xqz) · The Register · 0 upvotes · 0 comments --- Tags: [#automation](https://daily.dev/tags/automation), [#ai-agents](https://daily.dev/tags/ai-agents) [View this post on daily.dev](https://daily.dev/posts/i-watched-an-ai-agent-handle-hr-it-finance-automatically-n5macfc4f)