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# Inside Atlassian’s developer experience overhaul

**[LeadDev](https://daily.dev/sources/leaddev)** · 4 min read · 0 upvotes · 0 comments

## Summary

Atlassian's developer experience strategy centers on asking engineers directly what's broken rather than buying new tools, then dedicating 10% of developer time specifically to fixing build times, documentation, and technical debt. Customer CTO Andrew Boyagi explains that this protected time is treated as its own priority rather than something squeezed around feature work. AI tools are also part of the strategy: agents have reportedly cut pull request cycle times by 45% and automatically resolve 51% of potential security vulnerabilities, reducing friction in areas developers find tedious.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://leaddev.com/culture/inside-atlassians-developer-experience-overhaul>

## Questions this post answers

### What percentage of pull request cycle time reduction has Atlassian seen from using AI agents?

Atlassian has seen AI agents reduce pull request cycle times by 45%, addressing a key developer pain point. The company also reports that AI automatically resolves 51% of potential security vulnerabilities, reducing repetitive work that developers find frustrating, such as manual vulnerability remediation.

_Teams weighing AI's real impact on PR cycles and security workflows can track emerging benchmarks like this on daily.dev._

### How much time does Atlassian give developers to improve their own developer experience?

Atlassian dedicates 10% of developers' time specifically to improving build times, fixing outdated documentation, and addressing technical debt. This time is scheduled as its own priority rather than squeezed around feature development, so engineers aren't forced to compete improvement work against operational responsibilities, according to customer CTO Andrew Boyagi.

_Engineering leaders designing similar protected-time policies can compare approaches to developer experience on daily.dev._

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---

Tags: [#leadership](https://daily.dev/tags/leadership), [#ai-coding](https://daily.dev/tags/ai-coding), [#company-culture](https://daily.dev/tags/company-culture), [#atlassian](https://daily.dev/tags/atlassian)

[View this post on daily.dev](https://daily.dev/posts/inside-atlassian-s-developer-experience-overhaul-6oezmnruj)

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