Invisible Problems
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A personal reflection on how invisible problems — colorblindness, motion sickness, dyslexia, limited internet connectivity — go unnoticed by those who don't experience them. Through workplace anecdotes, the author illustrates how tools, meetings, and design choices are often built around the designer's own experience, inadvertently excluding others. The takeaway: curiosity about how others experience what we build is more achievable than anticipating every edge case in advance.
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