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og:description: ITBench-AA is a new benchmark for evaluating AI agents on enterprise IT/SRE tasks, developed by Artificial Analysis and IBM. All frontier models score below...
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# ITBench-AA: Frontier Models Score Below 50% on the First Benchmark for Agentic Enterprise IT Tasks — by Artificial Analysis and IBM

**[Hugging Face](https://daily.dev/sources/huggingface)** · 4 min read · 1 upvotes · 0 comments

## Summary

ITBench-AA is a new benchmark for evaluating AI agents on enterprise IT/SRE tasks, developed by Artificial Analysis and IBM. All frontier models score below 50%, with Claude Opus 4.7 leading at 47%, followed by GPT-5.5 at 46%. The benchmark consists of 59 SRE tasks requiring agents to diagnose Kubernetes incidents by analyzing alerts, logs, traces, and topology data. A key finding is that more investigation turns do not improve accuracy — models with longer trajectories (e.g., Gemini 3.1 Pro Preview at 83 turns) score lower than terser models. Open-weight models offer competitive cost-performance tradeoffs, with Gemma 4 31B scoring 37% at only $0.14 per task versus proprietary models costing up to $5.38 per task.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://huggingface.co/blog/ibm-research/itbench-aa>

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Tags: [#ai](https://daily.dev/tags/ai), [#ai-agents](https://daily.dev/tags/ai-agents), [#kubernetes](https://daily.dev/tags/kubernetes), [#llm](https://daily.dev/tags/llm)

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