--- title: Lorikeet (Product Review) | daily.dev description: Lorikeet is an AI-powered customer support platform targeting complex, highly regulated industries like fintech and insurance. It offers two core components:... canonical: https://daily.dev/posts/lorikeet-product-review--vqz1pc9z4 twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Lorikeet (Product Review) | daily.dev og:description: Lorikeet is an AI-powered customer support platform targeting complex, highly regulated industries like fintech and insurance. It offers two core components:... og:url: https://daily.dev/posts/lorikeet-product-review--vqz1pc9z4 og:image: https://api.daily.dev/og/posts/vQz1Pc9Z4.png og:image:alt: Lorikeet (Product Review) og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Lorikeet (Product Review) **[Medium](https://daily.dev/sources/medium_js)** · 3 min read · 0 upvotes · 0 comments ## Summary Lorikeet is an AI-powered customer support platform targeting complex, highly regulated industries like fintech and insurance. It offers two core components: an AI Concierge that handles inbound and outbound customer interactions across multiple channels with cross-system memory, and a Coach agent that monitors and improves workflows. Rather than replacing existing support infrastructure, Lorikeet integrates with tools like Zendesk, HubSpot, and Intercom. It combines natural-language capabilities with deterministic step-by-step workflows and supports self-configuration via agentic platforms like Claude or ChatGPT. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: --- Tags: [#automation](https://daily.dev/tags/automation), [#ai-agents](https://daily.dev/tags/ai-agents), [#fintech](https://daily.dev/tags/fintech) [View this post on daily.dev](https://daily.dev/posts/lorikeet-product-review--vqz1pc9z4) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"Lorikeet (Product Review)","url":"https://daily.dev/posts/lorikeet-product-review--vqz1pc9z4","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/lorikeet-product-review--vqz1pc9z4"},"datePublished":"2026-07-13T07:29:04.168Z","dateModified":"2026-07-13T07:29:24.502Z","description":"Lorikeet is an AI-powered customer support platform targeting complex, highly regulated industries like fintech and insurance. It offers two core components:...","image":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/07e04d110976b88d231634a5382d3210?_a=AQAEuop","thumbnailUrl":"https://media.daily.dev/image/upload/f_auto,q_auto/v1/posts/07e04d110976b88d231634a5382d3210?_a=AQAEuop","isAccessibleForFree":true,"articleSection":"Medium","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"Medium","logo":"https://media.daily.dev/image/upload/t_logo,f_auto/v1/logos/medium","url":"https://daily.dev/sources/medium_js"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/lorikeet-product-review--vqz1pc9z4","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"automation,ai-agents,fintech","timeRequired":"PT3M"} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"Medium","item":"https://daily.dev/sources/medium_js"},{"@type":"ListItem","position":3,"name":"Lorikeet (Product Review)"}]} ```