--- title: Making sure your users don't get frustrated is key description: Product-minded engineers who blend product thinking with technical execution are increasingly in demand, especially as AI tools generate more code. A new... canonical: https://daily.dev/posts/making-sure-your-users-don-t-get-frustrated-is-key-ajact5ctk twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Making sure your users don't get frustrated is key | daily.dev og:description: Product-minded engineers who blend product thinking with technical execution are increasingly in demand, especially as AI tools generate more code. A new... og:url: https://daily.dev/posts/making-sure-your-users-don-t-get-frustrated-is-key-ajact5ctk og:image: https://api.daily.dev/og/posts/aJAct5CTk.png og:image:alt: Making sure your users don't get frustrated is key og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Making sure your users don't get frustrated is key **[Product Engineers](https://daily.dev/sources/productengineers)** · [@crevulus](https://daily.dev/crevulus) · 0 upvotes · 0 comments ## Summary Product-minded engineers who blend product thinking with technical execution are increasingly in demand, especially as AI tools generate more code. A new O'Reilly book by Drew Hoskins, a veteran engineer turned product manager, provides a comprehensive guide to developing this skillset. The book emphasizes that well-crafted error messages and warnings are often a product's primary interface, requiring engineers to understand both system behavior and user context. Key techniques include categorizing errors by scenario (system, user argument, precondition, developer argument, assertion), raising errors at API boundaries where full context exists, making messages actionable with specific suggestions, and shifting diagnostics left through upfront validation, static checks, and test modes. The approach combines technical precision with user empathy to create diagnostics that help users understand what happened and what to do about it. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Don’t just attend KubeCon \+ CloudNativeCon, Merge Forward your experience\!](https://daily.dev/posts/don-t-just-attend-kubecon-cloudnativecon-merge-forward-your-experience--l0rpp73x8) · CNCF · 1 upvotes · 0 comments - [Announcing H2 2026 KCDs](https://daily.dev/posts/announcing-h2-2026-kcds-m96goajm1) · CNCF · 1 upvotes · 0 comments - [Two months of Open Community Groups](https://daily.dev/posts/two-months-of-open-community-groups-asf52zhbs) · CNCF · 0 upvotes · 0 comments - [CNCF Unveils Schedule for KubeCon \+ CloudNativeCon Europe 2026](https://daily.dev/posts/cncf-unveils-schedule-for-kubecon-cloudnativecon-europe-2026-ikhcoa5cb) · CNCF · 2 upvotes · 0 comments - [CNCF Debuts KubeCon \+ CloudNativeCon Japan 2026 Schedule](https://daily.dev/posts/cncf-debuts-kubecon-cloudnativecon-japan-2026-schedule-xp5pyudub) · CNCF · 1 upvotes · 0 comments --- Tags: [#architecture](https://daily.dev/tags/architecture), [#product-management](https://daily.dev/tags/product-management) [View this post on daily.dev](https://daily.dev/posts/making-sure-your-users-don-t-get-frustrated-is-key-ajact5ctk) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"DiscussionForumPosting","mainEntityOfPage":"https://daily.dev/posts/making-sure-your-users-don-t-get-frustrated-is-key-ajact5ctk","headline":"Making sure your users don't get frustrated is key","text":"Shared: The Product-Minded Engineer: The importance of good errors and warnings","url":"https://daily.dev/posts/making-sure-your-users-don-t-get-frustrated-is-key-ajact5ctk","datePublished":"2026-01-21T12:06:57.634Z","dateModified":"2026-01-21T12:07:44.548Z","author":{"@type":"Person","name":"Christopher Evans","url":"https://daily.dev/crevulus","image":"https://avatars.githubusercontent.com/u/50107046?v=4","interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"EndorseAction"},"userInteractionCount":1380}},"image":"https://media.daily.dev/image/upload/s--OHB84bZF--/f_auto/v1722860399/public/Placeholder%2010","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"sharedContent":{"@type":"WebPage","url":"https://api.daily.dev/r/q8Ktk26lh"},"isPartOf":{"@type":"WebPage","url":"https://daily.dev/squads/productengineers","name":"Product Engineers"}} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"Product Engineers","item":"https://daily.dev/squads/productengineers"},{"@type":"ListItem","position":3,"name":"Making sure your users don't get frustrated is key"}]} ```