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# McDonald’s uses AI to set an optimal price at each store, Reuters reports

**[The Next Web](https://daily.dev/sources/tnw)** · 3 min read · 0 upvotes · 0 comments

## Summary

Reuters investigation reveals McDonald's has used an AI pricing engine, run by Tiger Analytics, to recommend an 'optimal price' for menu items at nearly 14,000 restaurants since at least 2019. The system analyzes millions of daily transactions and factors in customer price sensitivity and competitor prices from Wendy's and Burger King. Franchisees say the chain pressures them to comply, recording deviations from recommended prices, which has widened price gaps between nearby stores — a Big Mac cost $5.69 at one Fresno location and $6.89 two miles away. McDonald's maintains the tool is optional and called the reporting speculative; a former FTC commissioner flagged antitrust concerns in the portal's own terms.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://thenextweb.com/news/mcdonalds-ai-pricing-engine-franchisees-reuters>

## Questions this post answers

### How does McDonald's AI pricing tool decide prices for items like the Big Mac at different locations?

McDonald's uses a machine-learning pricing engine, run by Tiger Analytics, that analyzes millions of daily transactions to produce an 'optimal price' per item per restaurant. It factors in estimated customer price sensitivity and pulls competitor prices from nearby Wendy's and Burger King online menus. McDonald's sets exclusion rules, such as keeping ice cream and drinks out of summer price increases.

_daily.dev surfaces reporting like this for developers tracking how AI pricing systems get built and deployed._

### Are McDonald's franchisees required to follow the AI pricing engine's price recommendations?

McDonald's states the tool is optional, but since January its business standards require franchisees to be 'constructively engaging' with the approved Pricing Consultant and Tools, and the company records when owners deviate from recommendations. CEO Chris Kempczinski said 'pricing non-compliance' is part of franchisee review conversations, and a former franchisee said owners don't really have a choice anymore.

_Those weighing how AI recommendation systems shape real-world business decisions can follow coverage like this on daily.dev._

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---

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