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title: Microsoft blames Samsung for C:\ drive problems | daily.dev
description: Microsoft has identified Samsung's Galaxy Connect app as the cause of 'C:\ is not accessible – Access denied' errors affecting Windows 11 24H2 and 25H2 users...
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# Microsoft blames Samsung for C:\ drive problems

**[The Register](https://daily.dev/sources/theregister)** · 3 min read · 6 upvotes · 1 comments

## Summary

Microsoft has identified Samsung's Galaxy Connect app as the cause of 'C:\ is not accessible – Access denied' errors affecting Windows 11 24H2 and 25H2 users on Samsung Galaxy Book 4 and Samsung Desktop models. The issue surfaced around March's Patch Tuesday, leading some to initially suspect Microsoft's updates. Microsoft temporarily removed the Samsung Galaxy Connect app from the Microsoft Store, and Samsung republished a stable older version to prevent further installations. However, devices already affected have limited recovery options, and users are directed to Samsung's support channels. The incident raises questions about how a third-party app available on Microsoft's own store could cause such severe system-level permission failures.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://go.theregister.com/feed/www.theregister.com/2026/03/16/samsung_c_drive_windows/>

## Community discussion

Top comments from developers on daily.dev.

**@kbbdy** · 0 upvotes

> As always, same problem: apps on windows working with admin rights doing low level things which should be not allowed for any user-level programs. This galaxy connect probably additionally install some tracking sh*t for Samsung, so there are for sure additional processes are added to the system (that's my guess, but I'm almost sure). As always they love to collect every possible data about users. In windows it's usual habit to accept windows questions like "this app is trying to modify your disk" blah blah, because no one knows what it means in details, and the app will not run if you not...

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---

Tags: [#microsoft](https://daily.dev/tags/microsoft), [#windows](https://daily.dev/tags/windows), [#samsung](https://daily.dev/tags/samsung)

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