The UK's Competition and Markets Authority (CMA) is investigating Microsoft over a Copilot subscription price hike, questioning whether customers were clearly informed about how to avoid the more expensive AI-equipped plans when upgrading or renewing Microsoft 365 subscriptions.
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Microsoft apologizes for not explaining cheaper no-AI M365 plans, and all it took was a government lawsuitCopilot invades Microsoft 365 Personal and Family for an extra three bucks a monthMicrosoft ducks politico questions on Copilot bundling and lack of consentItaly probes AI-fueled price hikes in Microsoft 36552 Impressions