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title: More listening isn’t the same as better listening
description: Only 18% of HR leaders call their employee listening very effective, while 80% say they have a formal listening program. Remesh surveyed 107 HR leaders in the...
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# More listening isn’t the same as better listening

**[The Next Web](https://daily.dev/sources/tnw)** · 6 min read · 0 upvotes · 0 comments

## Summary

Only 18% of HR leaders call their employee listening very effective, while 80% say they have a formal listening program. Remesh surveyed 107 HR leaders in the US and UK, who use 4.1 listening methods on average, and the study found only a modest link between the number of methods and effectiveness ratings, with a correlation of .18. Gallup reported that only 8% of employees strongly agree their organization takes action on surveys, and the State of the Global Workplace 2026 report found global engagement fell to 20% in 2025, its lowest since 2020, with researchers putting the cost at about $10 trillion in lost productivity. Patrick Hyland of Remesh says real improvement requires talking with employees, understanding what's behind the scores, and identifying opportunities for change.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://thenextweb.com/news/employee-listening-hr-leaders-remesh-survey>

## Questions this post answers

### What percentage of HR leaders think their employee listening program is very effective?

Only 18% of HR leaders rate their employee listening approach as very effective, according to a Remesh survey of 107 HR leaders in the US and UK conducted in mid-September 2026. This is despite 80% of organizations having a formal listening program in place, and 47% of leaders see substantial room to improve it.

_Teams rethinking how they gather and act on feedback can follow workplace research trends on daily.dev._

### Does using more employee listening methods actually make a listening program more effective?

No, adding more listening channels shows only a weak link to effectiveness. HR leaders in a Remesh study used 4.1 listening methods on average, rising to 4.7 at large organizations, but the correlation between method count and perceived effectiveness was just .18, and only 11% of large-organization leaders called their listening very effective.

_Anyone evaluating feedback tools over quantity can track this kind of HR research via daily.dev._

### Why don't employees trust how organizations use feedback and survey data?

Trust is low because few employees believe their data is handled responsibly or that feedback leads to action. Gallup reported that only 20% of employees who work on a computer trust leaders 'a great deal' to use their data responsibly, and just 19% say someone has discussed with them what data is collected and why.

_People building trustworthy feedback processes can keep up with this kind of workplace data on daily.dev._

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---

Tags: [#hr-tech](https://daily.dev/tags/hr-tech)

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