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No, I don’t want to fill out your contact form

Contact forms on websites are often broken, inefficient, and less user-friendly compared to using emails. They can result in errors, take a long time to fill out, ask for irrelevant information, lack useful features, waste resources, and be irritating in various ways. Instead of contact forms, the author suggests using emails for general contact purposes.

    #webdev#ux#customer-service
May 04, 2024•8m read time•From adamjones.me
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Why your contact form sucksWhy you’ve done this, and what to do insteadConclusionFootnotes
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