---
title: "‘Observability’ Is Not Observability When It Comes to Business KPIs"
url: https://daily.dev/posts/observability-is-not-observability-when-it-comes-to-business-kpis-8btpas7gg
source_url: https://thenewstack.io/observability-is-not-observability-when-it-comes-to-business-kpis/
type: article
source: "The New Stack"
published: 2024-03-26T17:08:51.586Z
updated: 2024-05-09T09:06:08.895Z
tags: ["observability", "apm"]
reading_time: 6
upvotes: 1
comments: 0
language: en
---

> ## Documentation Index
> Fetch the complete documentation index at: https://daily.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# ‘Observability’ Is Not Observability When It Comes to Business KPIs

**[The New Stack](https://daily.dev/sources/newstack)** · 6 min read · 1 upvotes · 0 comments

## Summary

Observability should focus on enriching and observing data to understand business KPIs, rather than just collecting and sorting data sets. The limitations of the APM approach and the promise of a more proactive approach to observability are discussed. The goal of true observability is to focus on leading indicators of core business metrics and to understand the user experience. The current state of observability falls short in connecting technical failures to business failures, but the future of observability lies in understanding the state of user experiences.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://thenewstack.io/observability-is-not-observability-when-it-comes-to-business-kpis/>

## Similar posts on daily.dev

- [Don’t just attend KubeCon \+ CloudNativeCon, Merge Forward your experience\!](https://daily.dev/posts/don-t-just-attend-kubecon-cloudnativecon-merge-forward-your-experience--l0rpp73x8) · CNCF · 0 upvotes · 0 comments
- [Announcing H2 2026 KCDs](https://daily.dev/posts/announcing-h2-2026-kcds-m96goajm1) · CNCF · 1 upvotes · 0 comments
- [Two months of Open Community Groups](https://daily.dev/posts/two-months-of-open-community-groups-asf52zhbs) · CNCF · 0 upvotes · 0 comments

---

Tags: [#observability](https://daily.dev/tags/observability), [#apm](https://daily.dev/tags/apm)

[View this post on daily.dev](https://daily.dev/posts/observability-is-not-observability-when-it-comes-to-business-kpis-8btpas7gg)