---
title: "Omilia raises $67M to scale its customer support platform"
url: https://daily.dev/posts/omilia-raises-67m-to-scale-its-customer-support-platform-wofkwyeyc
source_url: https://techcrunch.com/2026/08/06/omilia-raises-67m-to-scale-its-customer-support-platform
type: article
source: "TechCrunch"
published: 2026-08-06T12:34:28.930Z
updated: 2026-08-06T12:34:56.918Z
tags: ["ai-agents", "conversational-ai", "voice-ai"]
reading_time: 3
upvotes: 0
comments: 0
language: en
---

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# Omilia raises $67M to scale its customer support platform

**[TechCrunch](https://daily.dev/sources/tc)** · 3 min read · 0 upvotes · 0 comments

## Summary

Omilia, an Athens-based company automating voice-based customer support since 2002, has raised a $67M Series B led by Expedition Growth Capital. The company argues that deploying large language models for every customer support task is wasteful, instead using a mix of tools including self-learning agents. Since its last raise in 2020, Omilia has grown ARR 10x to $60M. Clients include Capital One, Discover, RBC, and Taco Bell, where its tech is deployed across 1,000+ outlets. The new funding will be used to open a U.S. office, expand go-to-market teams, and grow headcount from 500 to 600 by year-end.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://techcrunch.com/2026/08/06/omilia-raises-67m-to-scale-its-customer-support-platform>

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Tags: [#ai-agents](https://daily.dev/tags/ai-agents), [#conversational-ai](https://daily.dev/tags/conversational-ai), [#voice-ai](https://daily.dev/tags/voice-ai)

[View this post on daily.dev](https://daily.dev/posts/omilia-raises-67m-to-scale-its-customer-support-platform-wofkwyeyc)
