our workplace LLM mass delusion

A frustrated employee shares their firsthand experience of what they describe as irrational AI hype in their workplace. Despite severe budget constraints — cancelled bonuses, dropped licenses, understaffed departments — the organization spent heavily on AI consultants, LLM workshops, ChatGPT and Copilot licenses. Recurring company-wide demos produced zero successful use cases across all teams. Presented use cases included asking ChatGPT how it 'feels,' using it to read a one-page lunch menu, and uploading suspicious emails to it. The author argues this reflects a mass delusion amplified by the Dunning-Kruger effect, where leadership chases AI hype while real operational needs go unmet, and that the speed of AI adoption exposes how organizational inertia is a choice, not an inevitability.