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# Over 20,000 Instagram accounts stolen in Meta AI support hack

**[BleepingComputer](https://daily.dev/sources/bleepingcomputer)** · 4 min read · 0 upvotes · 0 comments

## Summary

Meta disclosed that over 20,000 Instagram accounts were hijacked through a vulnerability in its AI-powered High Touch Support (HTS) account recovery tool. Attackers exploited the fact that HTS failed to verify whether email addresses matched the targeted Instagram accounts, allowing them to obtain password reset links and bypass two-factor authentication. The breach began around April 17, 2026, and was discovered by Meta on May 31. After disabling the HTS tool and invalidating all generated reset links, Meta enrolled affected accounts in mandatory security checkpoints and required password resets. Compromised data potentially includes contact info, dates of birth, posts, direct messages, and linked accounts. Meta plans to fix the authentication check before relaunching the tool and is reviewing similar recovery flows across its platforms.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://www.bleepingcomputer.com/news/security/meta-ai-support-data-breach-affects-20-000-instagram-accounts>

---

Tags: [#authentication](https://daily.dev/tags/authentication), [#instagram](https://daily.dev/tags/instagram), [#data-breach](https://daily.dev/tags/data-breach)

[View this post on daily.dev](https://daily.dev/posts/over-20-000-instagram-accounts-stolen-in-meta-ai-support-hack-orance98t)

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