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# RAG chatbot accuracy: how data preparation beat model size

**[Netguru](https://daily.dev/sources/netguru)** · 11 min read · 0 upvotes · 0 comments

## Summary

A RAG chatbot built for a network of 25,000+ implant dentistry specialists achieved 98% accuracy and near-zero hallucinations using GPT-5 mini — a deliberately small model. The key insight: in RAG systems, accuracy is determined by data preparation and retrieval quality, not model size. The engineering effort went into rigorous source cleaning (handling clinical abbreviations, measurement formats, hyphenated breaks), empirically-tested chunk sizing (1,000–1,250 tokens to keep complete answers intact), strict prompt constraints (no fabrication, brand-neutral, scope-limited), and a golden dataset evaluation pipeline using Promptfoo and Langfuse. User testing with 24 specialists and a 31-member survey returned an NPS of 81, with 23 of 24 specialists clearly preferring it over general chatbots due to traceable, vetted citations.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://www.netguru.com/blog/rag-chatbot-accuracy-data-preparation>

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Tags: [#data-science](https://daily.dev/tags/data-science), [#llm](https://daily.dev/tags/llm), [#bots](https://daily.dev/tags/bots), [#rag](https://daily.dev/tags/rag), [#vector-search](https://daily.dev/tags/vector-search)

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