---
title: "RAG-Powered Copilot Saves Uber 13,000 Engineering Hours"
url: https://daily.dev/posts/rag-powered-copilot-saves-uber-13-000-engineering-hours-evoxr8usj
source_url: https://www.infoq.com/news/2024/10/uber-genie-rag-copilot/
type: article
source: "InfoQ"
published: 2024-10-29T12:45:35.641Z
updated: 2024-12-12T07:39:44.776Z
tags: ["tech-news", "ai", "machine-learning", "devops", "slack"]
reading_time: 3
upvotes: 24
comments: 0
language: en
---

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# RAG-Powered Copilot Saves Uber 13,000 Engineering Hours

**[InfoQ](https://daily.dev/sources/infoq)** · 3 min read · 24 upvotes · 0 comments

## Summary

Uber's AI-powered on-call copilot, Genie, has saved 13,000 engineering hours by answering over 70,000 questions across 154 Slack channels. Powered by Retrieval-Augmented Generation (RAG), Genie enhances incident response efficiency by leveraging existing knowledge sources. It avoids data-sensitive issues by using pre-approved sources and relies on user feedback to continuously refine its performance.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://www.infoq.com/news/2024/10/uber-genie-rag-copilot/>

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---

Tags: [#tech-news](https://daily.dev/tags/tech-news), [#ai](https://daily.dev/tags/ai), [#machine-learning](https://daily.dev/tags/machine-learning), [#devops](https://daily.dev/tags/devops), [#slack](https://daily.dev/tags/slack)

[View this post on daily.dev](https://daily.dev/posts/rag-powered-copilot-saves-uber-13-000-engineering-hours-evoxr8usj)