The Product team faced difficulties integrating new features in their B2B product and decided to design a new navigation menu component with a user-centric approach. They used Maze to consult users along the way and validated the architecture through card sorting and tree tests. The main takeaways from the process were the importance of validating the architecture before designing the experience, involving users in the decision-making process, and improving communication with other teams.
Table of contents
Redesigning navigation with a user-centric approachOur starting pointStep n°1: Organizing open card sorting within the companyStep n°2: Conducting open and closed card sorting sessions with usersStep n°3: Running tree tests on the new architectureStep n°4: User testing on prototypesStep n°5: Deploying progressivelyTaking a step backStepping up43 Impressions