--- title: "Rehumanizing global health care with agentic AI" url: https://daily.dev/posts/rehumanizing-global-health-care-with-agentic-ai-xzrofzo6q source_url: https://www.technologyreview.com/2026/06/02/1137827/rehumanizing-global-health-care-with-agentic-ai type: article source: "MIT Technology Review" published: 2026-06-02T11:31:32.207Z updated: 2026-06-02T11:32:00.131Z tags: ["automation", "ai-agents", "healthcare", "agentic-ai"] reading_time: 8 upvotes: 0 comments: 0 language: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Rehumanizing global health care with agentic AI **[MIT Technology Review](https://daily.dev/sources/technologyreview)** · 8 min read · 0 upvotes · 0 comments ## Summary Global healthcare faces a projected shortfall of 11 million workers by 2030, and providers are turning to agentic AI to fill the gap. Hospital for Special Surgery (HSS) in New York is a leading example: AI agents now process 1,100 insurance claims per month, cut appeals time from 45 minutes to 5, and improved appeal success rates from 65% to 100%. In partnership with Ema Unlimited, HSS has also deployed a 24/7 AI triage and scheduling service that routes patients to the right specialist based on condition, insurance, and availability. Key implementation lessons include building a unified data strategy to eliminate fragmentation, embedding human-in-the-loop safeguards for clinical decisions, and treating agentic AI as a general-purpose technology rather than a narrow point solution. HSS's chief digital officer envisions AI agents eventually handling 90% of non-clinical tasks, freeing clinicians for complex, high-touch patient care. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Leveraging the clinician’s expertise with agentic AI](https://daily.dev/posts/leveraging-the-clinician-s-expertise-with-agentic-ai-vaacqwxc2) · MIT Technology Review · 0 upvotes · 0 comments --- Tags: [#automation](https://daily.dev/tags/automation), [#ai-agents](https://daily.dev/tags/ai-agents), [#healthcare](https://daily.dev/tags/healthcare), [#agentic-ai](https://daily.dev/tags/agentic-ai) [View this post on daily.dev](https://daily.dev/posts/rehumanizing-global-health-care-with-agentic-ai-xzrofzo6q)