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TechCrunch

Salesforce has officially launched a newly redesigned version of Slackbot, now serving as an AI-driven agent available to Business+ and Enterprise+ customers. This enhanced iteration utilizes context from Slack and other integrated tools to deliver a seamless user experience across various enterprise functions.
The upgraded Slackbot is designed to answer questions, organize work, create content, and schedule meetings while adhering to existing permissions and security protocols. It requires no additional installation and is capable of coordinating with other agents across an organization’s infrastructure using natural language prompts.
Notably, the Slackbot can integrate with other enterprise applications, such as Microsoft Teams and Google Drive, without the need to exit the Slack environment. This complete rebuild, which harnesses the power of generative AI, was originally unveiled during the Dreamforce conference in October.
During internal testing, Slackbot quickly became the most adopted tool within Salesforce, showcasing its utility and efficiency. Looking ahead, Salesforce plans to further enhance Slackbot’s capabilities by incorporating voice functionalities and internet browsing abilities. This launch marks a significant milestone in AI-driven collaboration tools, positioning Slackbot as a central hub for enterprise communication and task management.

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Salesforce has launched a redesigned Slackbot powered by generative AI for Business+ and Enterprise+ customers. The AI agent can answer questions, organize work, create content, and schedule meetings while integrating with tools like Microsoft Teams and Google Drive without leaving Slack. It uses context from Slack and connected applications, requires no installation, and respects existing permissions. Future updates will add voice capabilities and internet browsing. Internal testing showed it became Salesforce's most adopted tool.

Salesforce Unveils Redesigned Slackbot AI for Enhanced Enterprise Collaboration