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title: ServiceNow bets $40 million on Indian banking software...
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# ServiceNow bets $40 million on Indian banking software specialist to expand its financial services push

**[TechCrunch](https://daily.dev/sources/tc)** · 3 min read · 0 upvotes · 0 comments

## Summary

ServiceNow has invested $40 million in BusinessNext, an Indian banking software company, valuing it at $700 million and acquiring roughly a 5% stake. BusinessNext, formerly CRMNext, builds an 'autonomous banking' platform using AI agents to automate customer-facing banking workflows, serving over 70 banks across India, Southeast Asia, the Middle East, and the U.S. The deal gives BusinessNext access to ServiceNow's global sales network to accelerate international expansion, while ServiceNow deepens its financial services portfolio by combining its back-office workflow automation with BusinessNext's banking-specific software. The partnership is positioned as a joint go-to-market play targeting financial institutions undergoing AI-led digital transformation.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://techcrunch.com/2026/07/22/servicenow-bets-40m-on-indian-firm-businessnext-at-700m-valuation-to-deepen-banking-ai-push>

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