--- title: ServiceNow shares fall a record 25% after its bookings... description: ServiceNow shares fell as much as 25% to $112.37 after its quarterly results, the biggest intraday drop since its 2012 IPO. Subscription revenue rose 21% to... canonical: https://daily.dev/posts/servicenow-shares-fall-a-record-25-after-its-bookings-outlook-misses-kcvjjzqbd twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: ServiceNow shares fall a record 25% after its bookings outlook misses | daily.dev og:description: ServiceNow shares fell as much as 25% to $112.37 after its quarterly results, the biggest intraday drop since its 2012 IPO. Subscription revenue rose 21% to... og:url: https://daily.dev/posts/servicenow-shares-fall-a-record-25-after-its-bookings-outlook-misses-kcvjjzqbd og:image: https://api.daily.dev/og/posts/KCVJJzQbd.png og:image:alt: ServiceNow shares fall a record 25% after its bookings outlook misses og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # ServiceNow shares fall a record 25% after its bookings outlook misses **[The Next Web](https://daily.dev/sources/tnw)** · 4 min read · 0 upvotes · 0 comments ## Summary ServiceNow shares fell as much as 25% to $112.37 after its quarterly results, the biggest intraday drop since its 2012 IPO. Subscription revenue rose 21% to $3.988bn, close to analysts' $3.98bn estimate, but current remaining performance obligations (cRPO) growth guidance of 18.5% for the next quarter fell short of the 19% analysts expected. William Blair analyst Arjun Bhatia said early contract renewals likely boosted the September quarter at the expense of December. ServiceNow raised its AI product annual contract value target to $1.7bn by the end of 2026, up from $1.5bn three months earlier. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Questions this post answers ### Why did ServiceNow stock drop 25% after earnings ServiceNow shares fell as much as 25% because its current remaining performance obligations (cRPO) outlook missed expectations, forecasting 18.5% growth for the next quarter versus the 19% analysts projected. Subscription revenue and total revenue roughly matched estimates. Analysts said early contract renewals pulled business forward into the September quarter at the expense of December, and more deals now include termination-for-convenience clauses. _Investors and engineers tracking enterprise software health can follow earnings breakdowns like this on daily.dev._ ### What is ServiceNow's annual contract value target for AI products ServiceNow raised its annual contract value target for AI products to $1.7bn by the end of 2026. That target was $1.5bn three months earlier and $1bn at the start of the year, showing accelerating AI product adoption. Chief financial officer Gina Mastantuono also said agentic AI consumption in production was up more than 13 times year over year. _daily.dev helps developers track how fast enterprise AI tooling adoption is actually moving._ ## Similar posts on daily.dev - [ServiceNow projects $30bn by 2030, with a third of ACV from AI](https://daily.dev/posts/servicenow-projects-30bn-by-2030-with-a-third-of-acv-from-ai-vcfwjqge9) · The Next Web · 0 upvotes · 0 comments - [How AI and cybersecurity are reshaping ServiceNow](https://daily.dev/posts/how-ai-and-cybersecurity-are-reshaping-servicenow-mzvfncmpm) · CSO Online · 3 upvotes · 0 comments - [ServiceNow bets $40 million on Indian banking software specialist to expand its financial services push](https://daily.dev/posts/servicenow-bets-40-million-on-indian-banking-software-specialist-to-expand-its-financial-services-p-qjnidrcqb) · TechCrunch · 0 upvotes · 0 comments - [SAP share price slides, but renewal discounts stay off table](https://daily.dev/posts/sap-share-price-slides-but-renewal-discounts-stay-off-table-jgls7rxzh) · The Register · 1 upvotes · 0 comments - [ServiceNow Announces $7.75 Billion Acquisition of Cybersecurity Firm Armis](https://daily.dev/posts/servicenow-announces-7-75-billion-acquisition-of-cybersecurity-firm-armis-uagdonhxw) · Security Boulevard · 0 upvotes · 0 comments --- Tags: [#openai](https://daily.dev/tags/openai), [#agentic-ai](https://daily.dev/tags/agentic-ai) [View this post on daily.dev](https://daily.dev/posts/servicenow-shares-fall-a-record-25-after-its-bookings-outlook-misses-kcvjjzqbd) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"ServiceNow shares fall a record 25% after its bookings outlook misses","url":"https://daily.dev/posts/servicenow-shares-fall-a-record-25-after-its-bookings-outlook-misses-kcvjjzqbd","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/servicenow-shares-fall-a-record-25-after-its-bookings-outlook-misses-kcvjjzqbd"},"datePublished":"2026-10-29T16:36:08.021Z","dateModified":"2026-10-29T16:44:00.346Z","description":"ServiceNow shares fell as much as 25% to $112.37 after its quarterly results, the biggest intraday drop since its 2012 IPO. 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