A humorous anecdote from The Register's 'On Call' column about a support newbie who found a clever way to avoid all-night shifts, much to the annoyance of his more experienced colleagues who had accepted sleepless nights as part of the job.

3m read timeFrom theregister.com
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Tech support chap told angry customer to think inside the box – and solved the problemDatacenter MacGyver saved the biggest football match of the yearUser swore hacker called General Failure had invaded his PCSecurity boss thought MFA would be too much security
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