The 5 Best Practices for Secure Identity Verification
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Credential theft surged 160% in 2025, making secure identity verification a critical priority. Five best practices are outlined: using phishing-resistant MFA (FIDO2, passkeys) instead of SMS OTPs; securing helpdesks against social engineering with embedded identity verification workflows; incorporating device trust signals into access decisions; adopting passkeys built on FIDO2/WebAuthn standards; and protecting biometric data through encrypted templates and privacy-preserving techniques like homomorphic encryption. The piece also promotes Specops Software products (Secure Service Desk, Verified ID) as solutions for service desk identity verification.