---
title: "The State of Ticketing"
url: https://daily.dev/posts/the-state-of-ticketing-1az9umlyv
source_url: https://thedailywtf.com/articles/the-state-of-ticketing
type: article
source: "The Daily WTF"
published: 2026-08-17T11:00:57.700Z
updated: 2026-08-17T11:01:14.187Z
tags: ["project-management", "jira"]
reading_time: 3
upvotes: 0
comments: 0
language: en
---

> ## Documentation Index
> Fetch the complete documentation index at: https://daily.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# The State of Ticketing

**[The Daily WTF](https://daily.dev/sources/thedailywtf)** · 3 min read · 0 upvotes · 0 comments

## Summary

A satirical rant argues that ticket management tools are universally bad, singling out Jira for letting overly technical project managers build convoluted, incomprehensible workflows instead of shipping actual work. It shares an example of a confusing, multilingual ticket workflow diagram that fails to help a team understand their process.

## Full article

daily.dev links to this article rather than hosting it. Read it at the original source: <https://thedailywtf.com/articles/the-state-of-ticketing>

## Similar posts on daily.dev

- [\(comic\) Coding: ❤️ Reports & tickets: 🫠](https://daily.dev/posts/comic-coding-reports-tickets--0p07afbwo) · Work Chronicles · 130 upvotes · 5 comments

---

Tags: [#project-management](https://daily.dev/tags/project-management), [#jira](https://daily.dev/tags/jira)

[View this post on daily.dev](https://daily.dev/posts/the-state-of-ticketing-1az9umlyv)