Automation and machine learning alone leave critical gaps in threat detection, particularly against novel or unknown attack methods. Huntress argues that a human-powered Security Operations Center (SOC) is essential to complement automated tools. Their SOC team verifies alerts to eliminate false positives, provides detailed remediation guidance, isolates infected hosts, and conducts proactive R&D to stay ahead of evolving threats. The team operates 24/7 across multiple regions and escalates critical incidents immediately, as demonstrated during the July 2021 Kaseya attack.
