--- title: Travel Through the Lens of AI with with Booking.com CEO... description: Booking Holdings CEO Glenn Fogel discusses how AI is transforming the travel industry, sharing his 27-year journey from Priceline's near-collapse to a $130B+... canonical: https://daily.dev/posts/travel-through-the-lens-of-ai-with-with-booking-com-ceo-glenn-fogel-k8yj8m3gf twitter:card: summary_large_image twitter:site: @dailydotdev og:type: website og:site_name: daily.dev og:title: Travel Through the Lens of AI with with Booking.com CEO Glenn Fogel | daily.dev og:description: Booking Holdings CEO Glenn Fogel discusses how AI is transforming the travel industry, sharing his 27-year journey from Priceline's near-collapse to a $130B+... og:url: https://daily.dev/posts/travel-through-the-lens-of-ai-with-with-booking-com-ceo-glenn-fogel-k8yj8m3gf og:image: https://api.daily.dev/og/posts/k8Yj8M3gF.png og:image:alt: Travel Through the Lens of AI with with Booking.com CEO Glenn Fogel og:image:width: 1200 og:image:height: 630 og:locale: en --- > ## Documentation Index > Fetch the complete documentation index at: https://daily.dev/llms.txt > Use this file to discover all available pages before exploring further. # Travel Through the Lens of AI with with Booking.com CEO Glenn Fogel **[No Priors: AI, Machine Learning, Tech, & Startups](https://daily.dev/sources/nopriorspodcast)** · 41 min read · 0 upvotes · 0 comments ## Summary Booking Holdings CEO Glenn Fogel discusses how AI is transforming the travel industry, sharing his 27-year journey from Priceline's near-collapse to a $130B+ company. He explains how agentic AI tools like Priceline's Penny assistant are improving travel planning and customer service, with customer service costs down ~10% per contact while satisfaction rises. Fogel draws parallels between the dot-com bubble and today's AI boom, warns against overestimating competitive moats, and expresses concern about the speed of AI-driven job displacement and the need for workforce upskilling. ## Full article daily.dev links to this article rather than hosting it. Read it at the original source: ## Similar posts on daily.dev - [Travel’s AI dilemma at Skift Global Forum](https://daily.dev/posts/travel-s-ai-dilemma-at-skift-global-forum-pynbzje5z) · Stripe · 0 upvotes · 0 comments - [Booking.com says it built AI tools it wishes it had bought off the shelf](https://daily.dev/posts/booking-com-says-it-built-ai-tools-it-wishes-it-had-bought-off-the-shelf-eosee04cp) · The Next Web · 0 upvotes · 0 comments - [AI Agents Are Booking Travel: How Businesses Can Enable Revenue & Minimize Risk](https://daily.dev/posts/ai-agents-are-booking-travel-how-businesses-can-enable-revenue-minimize-risk-fl5fh1h0p) · Security Boulevard · 0 upvotes · 0 comments - [Airbnb says AI now writes 60% of its new code](https://daily.dev/posts/airbnb-says-ai-now-writes-60-of-its-new-code-w24zdu6nr) · TechCrunch · 0 upvotes · 0 comments --- Tags: [#llm](https://daily.dev/tags/llm), [#ai-agents](https://daily.dev/tags/ai-agents) [View this post on daily.dev](https://daily.dev/posts/travel-through-the-lens-of-ai-with-with-booking-com-ceo-glenn-fogel-k8yj8m3gf) ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://daily.dev/#organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180},"sameAs":["https://twitter.com/dailydotdev","https://github.com/dailydotdev","https://www.linkedin.com/company/daily-dev-ltd"]},{"@type":"WebSite","@id":"https://daily.dev/#website","url":"https://daily.dev","name":"daily.dev","publisher":{"@id":"https://daily.dev/#organization"},"potentialAction":{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://daily.dev/search?q={search_term_string}"},"query-input":"required name=search_term_string"}}]} {"@context":"https://schema.org","@type":"TechArticle","headline":"Travel Through the Lens of AI with with Booking.com CEO Glenn Fogel","url":"https://daily.dev/posts/travel-through-the-lens-of-ai-with-with-booking-com-ceo-glenn-fogel-k8yj8m3gf","mainEntityOfPage":{"@type":"WebPage","@id":"https://daily.dev/posts/travel-through-the-lens-of-ai-with-with-booking-com-ceo-glenn-fogel-k8yj8m3gf"},"datePublished":"2026-07-09T10:00:48.066Z","dateModified":"2026-07-09T10:01:06.391Z","description":"Booking Holdings CEO Glenn Fogel discusses how AI is transforming the travel industry, sharing his 27-year journey from Priceline's near-collapse to a $130B+...","image":"https://i.ytimg.com/vi/8nj_0wZkbtA/sddefault.jpg","thumbnailUrl":"https://i.ytimg.com/vi/8nj_0wZkbtA/sddefault.jpg","isAccessibleForFree":true,"articleSection":"No Priors: AI, Machine Learning, Tech, & Startups","inLanguage":"en","publisher":{"@type":"Organization","name":"daily.dev","url":"https://daily.dev","logo":{"@type":"ImageObject","url":"https://daily.dev/apple-touch-icon.png","width":180,"height":180}},"author":{"@type":"Organization","name":"No Priors: AI, Machine Learning, Tech, & Startups","logo":"https://media.daily.dev/image/upload/s--Hj2kMkm_--/f_auto,q_auto/v1772391934/logos/nopriorspodcast","url":"https://daily.dev/sources/nopriorspodcast"},"commentCount":0,"discussionUrl":"https://daily.dev/posts/travel-through-the-lens-of-ai-with-with-booking-com-ceo-glenn-fogel-k8yj8m3gf","interactionStatistic":[{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0},{"@type":"InteractionCounter","interactionType":{"@type":"CommentAction"},"userInteractionCount":0}],"keywords":"llm,ai-agents","timeRequired":"PT41M","video":{"@type":"VideoObject","name":"Travel Through the Lens of AI with with Booking.com CEO Glenn Fogel","description":"Booking Holdings CEO Glenn Fogel discusses how AI is transforming the travel industry, sharing his 27-year journey from Priceline's near-collapse to a $130B+...","thumbnailUrl":"https://i.ytimg.com/vi/8nj_0wZkbtA/sddefault.jpg","uploadDate":"2026-07-09T10:00:48.066Z","duration":"PT41M","url":"https://api.daily.dev/r/k8Yj8M3gF","embedUrl":"https://www.youtube.com/embed/8nj_0wZkbtA"}} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://daily.dev"},{"@type":"ListItem","position":2,"name":"No Priors: AI, Machine Learning, Tech, & Startups","item":"https://daily.dev/sources/nopriorspodcast"},{"@type":"ListItem","position":3,"name":"Travel Through the Lens of AI with with Booking.com CEO Glenn Fogel"}]} ```